Universal terms of service (utos)

---

By accessing, browsing, using, registering with, or purchasing from this website or any services provided by JA Group Services Ltd, you confirm that you have read, understood, and agree to be legally bound by these Universal Terms of Service, together with any applicable Schedules and referenced policies.

If you do not agree to these Terms, you must not use this website or any Services provided by the Company.

1.1 These Universal Terms of Service (“Terms”) constitute a legally binding agreement between JA Group Services Ltd, a company incorporated in England and Wales (company number 16314179) (“the Company”, “JAGS”, “we”, “us” or “our”), and any individual or legal entity (“Customer”, “you” or “your”) that accesses, browses, registers with, purchases from, or otherwise uses any services provided by the Company.

1.2 These Terms are intended to operate as group-wide contractual terms, capable of being adopted across the Company and its trading divisions, supported by detailed Schedules which govern specific services, platforms, and risk boundaries.

1.3 The Company operates as a wholly owned subsidiary of JSDS Group Ltd, which acts as the Parent Company and Relevant Legal Entity (RLE) for governance, brand ownership, and group control purposes.

1.4 These Terms are drafted to ensure clarity of contractual responsibility, limitation of liability, allocation of support obligations, and separation between Company-provided services and third-party platforms.

2.1 In these Terms, unless the context otherwise requires:

• “Contract” means the legally binding agreement formed between the Company and the Customer pursuant to these Terms, incorporating any applicable Schedules
• “Customer” means any individual, consumer, business, organisation, or legal person that accesses or uses the Services.
• “Divisions” means the Company’s trading divisions, including JA Learning Hub and JA Domain Hub™, each operating as a trading name only and not as a separate legal entity.
• “JA Brands” means the brands operated within the JSDS Group structure, including:
  (a) JA Group Services
  (b) JA Learning Hub
  (c) JA Domain Hub™ (a registered UK trademark).
• “Parent Company” means JSDS Group Ltd.
• “Schedules” means the schedules appended to and forming part of these Terms, each of which has contractual force.
• “Services” means services provided directly by the Company, whether via its websites, platforms, staff, or authorised systems, but excludes services governed exclusively by third-party terms.
   

2.2 References to “JA” refer solely to the JA Brands operated within the JSDS Group structure. No association, endorsement, or affiliation with any other organisation using “JA” or similar naming conventions is implied or created.

2.3 Headings are for convenience only and shall not affect interpretation.

3.1 JA Group Services Ltd is the sole legal contracting entity for all Services governed by these Terms.

3.2 JA Learning Hub and JA Domain Hub™ are trading divisions only and do not possess separate legal personality.

3.3 All JA Brands, trademarks, domains, goodwill, and group intellectual property are owned exclusively by JSDS Group Ltd.

3.4 The Company operates under licence and authority from JSDS Group Ltd for the use of JA Brands.

3.5 Nothing in these Terms creates a partnership, agency, joint venture, or fiduciary relationship.

4.1 These Terms apply to Services provided by the Company via:

• (a) https://www.jagroupservices.co.uk
• (b) https://www.jalearninghub.co.uk
• (c) https://www.jadomainhub.co.uk
   

4.2 These Terms do not apply to services accessed via https://sites.jadomainhub.co.uk, which are governed exclusively by third-party contractual terms.

4.3 Each Schedule forms an integral part of the Contract and shall be read together with the main body of these Terms.

5.1 In the event of any inconsistency or conflict:

• (a) mandatory third-party terms shall prevail where applicable;
• (b) the relevant Schedule shall prevail over the main body of these Terms;
• (c) the main body of these Terms shall prevail over any non-contractual content, guidance, or marketing materials.
   

6.1 A Contract shall be formed when the Customer:

• (a) completes checkout and submits payment;
• (b) creates an account;
• (c) accesses or uses a Service; or
• (d) otherwise indicates acceptance electronically.
   

6.2 Continued access to or use of the Services constitutes ongoing acceptance of these Terms as amended from time to time.

7.1 All Services shall be paid for in full at the time of purchase.

7.2 The Company does not offer invoicing, deferred payment, credit facilities, instalment plans, or payment on account.

7.3 Access to Services shall not be granted until payment has been successfully authorised and received.

7.4 Where payment fails, is reversed, or is disputed, the Company may suspend or terminate access without notice.

7.5 Prices are exclusive of VAT unless expressly stated otherwise.

8.1 All intellectual property rights of whatever nature, whether registered or unregistered, including without limitation all copyrights, trademarks, service marks, trade names, domain names, logos, brand identities, designs, databases, software, source code, documentation, goodwill, and all associated rights (together, “JA Intellectual Property”), are owned exclusively by the Parent Company, JSDS Group Ltd, unless expressly stated otherwise in writing.

8.1.2 JA Intellectual Property includes, without limitation:

• (a) all JA Brands, including JA Domain Hub™ (a registered UK trademark);
• (b) all JA-branded websites, domain names, sub-domains, and digital assets;
• (c) all written materials, policies, documentation, training materials, guidance, and content created by or on behalf of the Company; and
• (d) all goodwill and reputation associated with the JA Brands.
   

8.1.3 Nothing in these Terms shall operate to transfer, assign, or otherwise grant ownership of any JA Intellectual Property to the Customer.

8.2.1 Subject to compliance with these Terms and full payment of all applicable fees, the Company grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services and related JA Intellectual Property solely for their intended purpose.

8.2.2 The licence granted under clause 8.2.1:

• (a) is personal to the Customer;
• (b) does not permit commercial exploitation unless expressly agreed in writing;
• (c) does not permit reproduction, copying, modification, or distribution of JA Intellectual Property; and
• (d) shall automatically terminate upon termination of the Contract.
   

8.3.1 The Customer shall not, without the prior written consent of the Company or the Parent Company:

• (a) copy, reproduce, adapt, modify, reverse engineer, decompile, or disassemble any part of the Services or JA Intellectual Property;
• (b) remove, alter, or obscure any copyright, trademark, or proprietary notices;
• (c) use the JA Brands in any manner that may cause confusion, dilution, or reputational harm;
• (d) register or attempt to register any domain name, company name, social media handle, or identifier that is identical or confusingly similar to any JA Brand; or
• (e) represent themselves as affiliated with, endorsed by, or acting on behalf of the Company or the Parent Company.
   

8.3.2 Any unauthorised use of JA Intellectual Property shall constitute a material breach of these Terms and may result in immediate termination of access, without prejudice to any other rights or remedies available at law.

8.4.1 The Customer acknowledges that certain Services involve access to or interaction with third-party platforms, systems, or content.

8.4.2 All intellectual property rights in third-party platforms, software, systems, course content, and materials remain the exclusive property of the relevant third party, including (without limitation):

• (a) Highfield e-Learning;
• (b) GoDaddy;
• (c) Wild West Domains; and
• (d) Get Licensed.
   

8.4.3 The Company does not grant, and has no authority to grant, any licence or rights in respect of third-party intellectual property beyond the limited access permitted under the applicable third-party terms.

8.5.1 Except as expressly stated in these Terms, no representation or warranty is given that:

• (a) the Customer’s use of the Services will not infringe the rights of any third party; or
• (b) the Services or any content made available will meet the Customer’s specific requirements.
   

8.5.2 The Customer is responsible for ensuring that their use of the Services complies with applicable laws and does not infringe the rights of any third party.

8.6.1 The Company and/or the Parent Company reserve the right to:

• (a) monitor use of the Services for unauthorised use of JA Intellectual Property;
• (b) suspend or terminate access where misuse is identified; and
• (c) take legal action to protect JA Intellectual Property, including injunctive relief and recovery of damages where appropriate.
   

8.6.2 The Customer agrees to notify the Company promptly upon becoming aware of any actual or suspected infringement, misuse, or unauthorised use of JA Intellectual Property.

8.7.1 The provisions of this Section 8 shall survive termination or expiry of the Contract for any reason.

Last Updated 13 Jan 2026